Dynadot Help

Renewal

• How do I select my default auto-renew setting?

  Setting up default auto-renewals for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you days before the domain's expiration date. The default auto-renew option is used for future domains that you register. Domains already in your account are not affected.To select auto-renew as your default domain renew option, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar, and click "Domain Auto-Renew" on the right. In the "Auto-Renew Option" section, select "auto-renew" from the top drop-down menu. Click the "Save" button at the top right corner of the page. You can also select your preferred Auto-Renewal Payment method on this page.

• What does it mean when a domain is set to "Do Not Renew"?

  Don't want to keep your domain? You have the option to set it to "Do Not Renew." When a domain is set to "Do Not Renew," it will no longer appear in your "Expiring Domains" section on the "Account Summary" page. Furthermore, you will no longer receive expiration email notifications for these domains.

• How do I set my domains to auto-renew?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you days before the domain's expiration date.To set your domain to auto-renew, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you wish to auto-renew. Select "Renew Options" from the "Action" drop-down menu. On the new page, set the drop-down menu to "auto-renew" and choose or enter your desired payment method. Press the "Save Settings" button to save your settings. If our auto-renewal attempt is not successful, we will email you. Then, we will make another attempt every day until the domain is removed from your Dynadot account. This allows you to simply update your payment method and then our system can complete the domain's auto-renewal. When we are able to successfully create the auto-renewal order, you will receive an email confirmation.You can also use these steps to turn auto-renew off on your domains. By default, all domains are set to have auto-renew off.NOTE: Setting an expired domain to auto-renew will also initiate a renewal attempt.

• How do I select the auto-renew payment method for a group of domains?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected.To select a payment method for a group of domains, please follow these steps: Sign in to your Dynadot account. Click "My Domains", then "Manage Domains" from the left-side menu bar. Check the boxes next to the domain names for which you want to set the auto-renew payment method. To select all your domains, check the box at the top of the frame. Click "Action", then select "Renew Options". Select "auto-renew" from the drop-down menu on the new page and choose your currency and payment method. Click "Save Settings" when you are finished. NOTE: At the moment, there are 4 payment types used for auto-renewals. You can choose account credit, credit card, checking account, or linked PayPal account (assuming you already added a credit card, checking account, or linked PayPal account). You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.

• How do I add a backup auto-renew payment method for a group of domains?

  Setting up your auto-renew payment method for a group of domains is a great way to prevent your domains from expiring, but adding a backup payment method can provide even more comfort in ensuring you don't lose your domain names! If your domains are set to auto-renew and your default payment fails, we'll try processing your auto-renewals with your backup payment method. To set up a backup auto-renew payment method for a group of domains, please follow these steps: Sign in to your Dynadot account. Click "My Domains" and then "Manage Domains" from the left-side menu bar. Check the boxes next to the domain names for which you want to set the auto-renew payment method. To select all your domains, check the box at the top of the frame. Click "Action" and then "Renew Options" from the drop-down. Check the box next to "Add a backup payment method" and select your backup payment type. Click "Save Settings" to save your changes. NOTE: Your backup payment method must use the same currency as your primary payment type. At the moment, there are 4 payment types used for auto-renewals. You can choose account credit, credit card, checking account, or linked PayPal account (assuming you already added a credit card, checking account, or linked PayPal account). You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.

• How do I add a backup auto-renew payment method for an individual domain?

  Setting up your auto-renew payment method for an individual domain is a great way to prevent your domain from expiring, but adding a backup payment method can provide even more comfort in ensuring you don't lose your domain name! If your domain is set to auto-renew and your default payment fails, we'll try processing your domain's auto-renewal with your backup payment method. To set up a backup auto-renew payment method for an individual domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" and then "Manage Domains" in the drop-down. Click on the domain you wish to edit. In the "Renew Option" row, click the arrow icon. Check the box next to "Add a backup payment method" and select your backup payment type. Click "Save Settings" to save your changes. NOTE: Your backup payment method must use the same currency as your primary payment type. At the moment, there are 4 payment types used for auto-renewals. You can choose account credit, credit card, checking account, or linked PayPal account (assuming you already added a credit card, checking account, or linked PayPal account). You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.

• How do I add a backup payment method for my default auto-renew setting?

  Setting up your default auto-renew setting is a great way to prevent your domains from expiring, but adding a backup payment method can provide even more comfort in ensuring you don't lose your domain names! If your domains are set to auto-renew and your default payment fails, we'll try processing your domain auto-renewals with your backup payment method. To add a backup payment method for your default auto-renew setting, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar, then click "Domain Auto-Renew" on the right. Go to the "Auto-Renew Payment Method" section and check the box next to "Add a backup payment method". Choose your backup payment type. Click the "Save" button at the top right corner of the page. NOTE: Your backup payment method must use the same currency as your primary payment type.