Forum

I have email redirection set up to redirect emails from my dynadot domain to my gmail account.

Lately I'm missing emails, some emails addressed to my domain are bouncing back to the sender so I have to give them my gmail address instead, and other important messages are getting marked as [SPAM] inappropriately. I can't run a business this way. What's going on, Dynadot?

For the past couple of weeks, we have been making changes to the email forwarding server to filter out spam messages.  There seemed to be a lot of issues (as you mentioned), so the filters have been loosened.  The issue should be resolved now.  If not, please email our support team ([email protected]) and we'll investigate!  

We apologize for the late response.

Thanks for fixing it. To be honest, I'd rather have the option to just disable Dynadot's spam filtering entirely, so that I can use my own spam filtering instead. That way I'd have greater peace of mind that messages aren't going AWOL!

I'm having the same issue as well, and it's continued today, so clearly it isn't completely resolved. I'll be sending an e-mail to the support as recommended, but wanted to make the OP aware that s/he isn't alone. (This is affecting my business as well, by the way, and I'm not happy.)

We have made some changes today that should result in improved delivery.  We will no longer be rejecting email that appears to be spam.  This may result in more spam being delivered, but hopefully allow all wanted messages te get through.

As I've mentioned directly to your staff, I'm an anti-spam researcher.
Your filtering has always been poor, in my expert opinion.

This should be OPT-IN, instead of imposed on us.

This change should have been communicated MONTHS in advance, if the only opt-out option was changing registrars. :(

Because of the amount of spam clogging our forwarding filters, throwing them offline and causing our servers to be blacklisted, immediate action was required.  We did not have the luxury of providing an opt-in option.  

We do apologize greatly for the growing pains encountered during the process.  We believe things are running smoothly now.