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Hi,

I bought the domain name in Dynadot marketplace, paid and received to my account. I want to push it to another Dynadot account but it does not work. Why is it locked for 60 days?

The policy for domains purchased in our Marketplace listings is they will be in "Buy Lock" status for 60 days. This means the domain cannot be pushed to another Dynadot account or transferred to another Registrar until that time has passed.

ICANN is the private, not-for-profit technical coordination body responsible for coordinating the unique assignment of Internet domain names and IP addresses. ICANN is not a government agency. ICANN has a contractual relationship with all accredited registrars that clearly sets forth the obligations of accredited registrars, (See http://www.icann.org/en/registrars/accreditation-agreement-en.htm). If a registrar fails to adhere to any of the terms of the RAA, ICANN may pursue all remedies available to it under the RAA, including termination of accreditation.

If you have a complaint that concerns a matter addressed in the RAA, you should contact ICANN for assistance at http://www.internic.net. In summary, registrars are obligated to provide the following customer service related services pursuant to the Registrar Accreditation Agreement:

Registrars must adhere to consensus policies (http://www.icann.org/general/consensus-policies.htm) e.g, Inter Registrar Transfer Policy, Uniform Domain Name Dispute Resolution Policy, Whois Data Reminder Policy, Whois Marketing Restriction Policy, Restored Names Accuracy Policy and the Expired Domain Deletion policy.
Registrars must timely populate Whois data
Registrars must timely submit updated registration information to registries.
Registrars must provide public access to Whois data.
Registrars must require all Registered Name Holders to enter into a registration agreement that includes specific provisions.
Registrars must investigate reported inaccurate contact information.
ICANN’s mission does not include resolving consumer complaints that fall outside of the RAA. Complaints about a registrar’s performance that cannot be resolved with a registrar and fall outside of the terms of the RAA may be addressed by private sector agencies involved in addressing consumer complaints (i.e. The Better Business Bureau http://www.bbb.org/), by law enforcement agencies or by governmental consumer protection entities (i.e. The International Consumer Protection and Enforcement Network http://www.icpen.org/). ICANN does not address consumer complaints pertaining to the following matters:

Spam complaints
Website content complaints
Failure to timely answer phones
Failure to timely respond to e-mail messages
Over billing/ Multiple billing
Computer viruses