Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
Redirection loop
Posted By elajam
12/12/2014 12:33
My domain quickiead.com is redirecting to http://quickiead.com/checkconf/show/
Any help would be very appreciated.
Thank you.
Reply Quote
12/14/2014 17:06
Upon investigation, I was unable to find out from where the redirects are occurring. However, I was able to reproduce the issue.

"The webpage at http://quickiead.com/checkconf/show/ has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer."

I did not see the "checkconf/show" sub-directory setup for the domain on my end, but I suspect that it is accounted for within one of the site's .htaccess files.

I will ask one of our engineers to take a closer look tomorrow. Please email [email protected] for a follow-up.
Reply Quote
12/15/2014 11:56
The redirect seems to be coming directly from the NOAH software. You can see reference of this in the config files:

CT-12145-bash-3.2# grep "checkconf/show" ./*
./controlpanel.php: $checkconfCtrl = new AppController("checkconf/show");
./init.php: $ctrl = new AppController("checkconf/show");
./updatelib.php: $ctrl = new AppController("checkconf/show");
CT-12145-bash-3.2# pwd
/home/jelalama/public_html/quickiead.com/app

Unfortunately, this is as far as we can go with troubleshooting since it's 3rd party software related. We'd suggest you contact the software vendors or get a developer on this problem.
Reply Quote
Posted By elajam
12/16/2014 05:58
The issue is resolved, thanks to your suggestions and your great support.
Reply Quote