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why is my primary domain name not live yet while other subdomains are?
5/4/2020 11:07
my dynadot domain name is dorcasolabisi.com and i have my site hosted at 000webhost. I tried pointing my website to my domain name to no avail. Since i can't add a screenshot here i will try as much to state the steps i have taken.

1. on my web host, i have pointed domain to my custom domain.

2. on dynadot DNS settings tab >> custom DNS >> Domain Record (required) >> recordtype >> forward >> IP address or target host >> http://olabisidorcas.com

3.Domain Record (optional) >> subdomain >> www >> recordtype >> cname >> IP address or target host >> olabisidorcas.000webhostapp.com

Other subdomains other than the www are working fine but my primary domain and it's www subdomain aren't. Is there still something i'm doing wrong ?
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5/7/2020 07:00
Hello there. Sorry to hear you are having difficulty. We would recommend first reviewing our Help file to see if there is any information that might be helpful: https://www.dynadot.com/community/help/question/set-up-DNS
Please feel free to have a look through our help files as there is a great deal of information there that may answer your concerns. If this does not get you the answers you need, then please reach out to our Online Chat in the Support drop down menu at the top of our page. Hope this helps!
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