Hello, I have a domain rccent.com and have email forwarding set up and use [email protected] as my primary email address and have it forwarded to my account. Starting this morning people who send email to me @rccent.com are getting back a failure message like the following:
Delivery to the following recipient failed permanently:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 552 552 recipient over quota (state 13).
Please let me know what the problem is, I have never had this error before. Is there a limit on how much email dynadot will forward for me?
Yes, there is a limit of 500 emails per day as described below:
Are there limits to email forwarding?
Yes, there are a couple of different limits to our email forwarding:
You can specify up to 10 domain emails to be forwarded.
We will forward up to 500 emails per day for your domain name. Any emails above that limit will not be accepted by our email forwarding server. The email will either bounce or be delayed until you are under your 500 email limit again.
You cannot respond using your domain email address as this is only a forwarding service, meaning you can only receive emails to your domain email address.
You can only use our email forwarding if you are using our name servers. If you are using someone else's name servers, you will need to set up your email forwarding settings on those name servers.
Want access to unlimited email addresses for your domain without any limits? Check out our Pro version Email Hosting.
This just happened again, and the reason is that the server sent 10 identical copies of every email, causing the total number to be over 500. Why did it send 10 identical copies of every email? Can you take this into account when setting the limit?
There appears to be an issue with our email forwarding server. Today, it began forwarding multiple copies of the same email.
We will have to have one of our engineers repair the issue, which, unfortunately, may have to wait to the next business day. I will ask them if it is possible to reset the quota as you should not be penalized for a server error such as this one.
Our sincere apologies for the inconvenience this has caused.
Thank you all so much for your patience. The issue should now be fixed. If anyone is still experiencing issues, please contact us right away so we can look into it.
[This post has been edited by dynadot_staff on Sep 4, 2012 10:42am.]