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My domain dissapeared!
10/29/2014 08:13
It was OK, I paid it and I received it, even started to develop a website AND NOW IT'S AWAY, even shows it's free to buy again!!!
See my payment: ORDER INFORMATION
 status:       Completed
 date created: 2014/10/24
 order number: 2814654
 ITEMS
   ///////////////////////.com - domain registration
     1 year ($9.99)
     $9.99
     Result: Deleted
 PAYMENT
   submitted cost: $9.99
   credit for items cancelled: -$6.99
   final cost:   $3.00
   payment type: PayPal
   payment amount: $3.00
Reply Quote
10/29/2014 08:58
I wonder why it's deleted? I never meant to delete it.
Look another email that tells me I placed order to delete, but I didn't: "
Order Finished (order 2814654) (account registerfan)
Dynadot Orders ([email protected])
添加至联系人
2014/10/25
[让此邮件始终显示在收件箱顶部]
收件人: //////////
[email protected]

Dear Liu,

The order that you placed with us on 2014/10/24 has finished processing.

The domain(s) bakedsausage.com has been registered. The domain(s) has been placed into your account. Please sign in at http://www.dynadot.com/account to set your name servers.

Thank you for your business. We hope we may serve you again soon. Feel free to contact us at [email protected] if you have any questions.

Best Regards,
Dynadot Support Team
(order 2814654) (account registerfan)


ORDER INFORMATION
 status:       Completed
 date created: 2014/10/24
 order number: 2814654
 ITEMS
   ////////////.com - domain registration
     1 year ($9.99)
     $9.99
     Result: Registered
 PAYMENT
   final cost:   $9.99
   payment type: PayPal
   payment amount: $3.00
   account credit amount: $6.99"
Reply Quote
10/29/2014 09:51
I will never order again from Dynadot! I prefer to lose my credit amount of $6.99, but I don't want to pay again USD 3 for new registration of my deleted domain. I already explained it in another topic -- from the Dynadot chat they told me that I set up some "auto-delete" and I didn't know about it at all!!! I don't feel sure that I can keep any domain here, so I will prefer to order from other places! Goodbye forever, Dynadot!!!
Reply Quote
10/29/2014 15:43
You must turn the "auto-grace deletion" setting off as you have that feature enabled. Our system will not automatically grace delete domains unless that setting is turned on.
Reply Quote
10/29/2014 23:53
OK, turned off.
Reply Quote