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Hi,

I bought at the same time a .com and a .ca domain. I have since the notification "Pending order problem", but the .com seem to work fine. I have no idea how to complete the .ca order since there is absolutely not errors shown or buttons to retry.

Thank you!

Hello,

The CA central registry requires additional information to register CA domains. These settings will be used by your default registrant contact record.

To set up your .CA Registrant settings please follow the steps below:

1. Log into your Dynadot account.
2. Select "TLD Settings" from the "Domains" drop-down menu.
3. Click on the "CA Domain Settings" link in the box in the right column.
4. Enter in your .CA Registrant information here.

Here is the link:
https://www.dynadot.com/community/help/question.html?aid=422

Hi and thank you for your reply!

I did that, but after the order was complete since there was an error. But I still can't complete the order for the .CA domain. I paid, yet it's still available for sale and there is no way to fully complete the order... That is since last May.

Thank you!

Thank you! We have reset and reprocessed the order. The domain is in your account now.