Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
renew no longer working with "high" security settings
12/26/2012 18:52
A week ago, I tried to renew a few domains, and the UI had changed since my last renew (about two months ago).

The renew item in the renew menu is NON-clickable.

I'm using IE with security set to "high".
I'm assuming whoever changed things chose not to consider that scenario. :(

I messed around with the auto-renew, but have zero confidence in that.

I've just started the transfer of the first domain.
I'll wait until tomorrow to do the rest of this week's batch, in case you're able to fix this defect.
Reply Quote
12/27/2012 09:45
We are aware of the bug, yes.  To renew the domain, you can either try using another browser, the error only occurs with IE, or you can click on the domain name itself.  This will open up the edit page where there will be a renew button as opposed to the drop-down-down found on the manage page.
Reply Quote