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Request Deletion for Account Credit problem [Waiting for more than 24 Hours and status still showed up "Problem"]

Posted By -kam-

8/31/2007 13:44

Hello,

I had Request Deletion for Account Credit problem before 24 hours.
However, I found that the Status still showed up "Problem".

Order ID :
edited out for safety reasons - Dynadot Staff

Please help me to fix this problem.

Thanks

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Posted By teamdynadot

8/31/2007 15:00

We are having problems with the .WS central registry when we try to delete .WS domains during their grace period. We hope to have this resolved some time today.

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Posted By -kam-

9/1/2007 17:24

Thank you for helping me to delete such .ws domain.

However, I only got part of the account balance of the deleted domain.

*below is the screenshot of my order log.
http://www.imgtent.com/viewimage.php?file=/images/qGL92348.gif

Please fix this problem,

Thanks

Kam

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Posted By teamdynadot

9/2/2007 02:02

The refund field only shows the last refund. So for this order the domains were deleted one by one. I checked our system, and you were indeed credited twice for $6.99.

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Posted By r_s_el_cotillo_es

9/9/2007 07:20

Hi,

I am new to Dynadot.

The reason I switched over because of the opportunity to taste any domain. However, seing this post about .ws my question is: Is there any problem with .tv domain?

Thanks!

Roberto

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Posted By teamdynadot

9/10/2007 15:41

From my experience, we have not had any problems grace deleting .TV domains.

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