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ForumPayment Issues

insufficient_funds , why?

Posted By r_shanghai_cn_3

5/30/2014 00:20

hi ,when i use the api key to reg domain ,api.dynadot.com respond me insufficient_funds.
but i have 100 CNY in my account. please help me ! thinks.

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Posted By teamdynadot

5/30/2014 15:20

You need to change the currency settings in your Dynadot account. It's currently set to USD.

How do I set my preferred currency?

USD is the default currency for all accounts. If you are planning to use other currency as your preferred payment currency, please follow these steps:

Sign in to your Dynadot account.
Select "Account Settings" from the "My Info" drop-down menu.
Find the "Account Options" section. You will see "Select Your Currency" listed there.
Choose the currency you want to use from the drop-down menu.
Click on the "Save" button at the top-right corner of the page to save your changes.

NOTE: We offer the following automatic payments for services below:

Domain auto-renew
Expired Auction auto-pay
Backorder auto-pay
Website Builder auto-renew
Email Hosting auto-renew

What currencies does Dynadot accept?

From Help Section: Order Process > Currency & Payment Options > How do I set my preferred currency?

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Posted By r_shanghai_cn_3

5/30/2014 21:59

ok,think you very much.

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Posted By teamdynadot

6/3/2014 10:13

You're welcome. :)

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