Are you sure you want to close the chat?Chat will be closed and the chat history will be cleared.
continue to sign out,
or stay on chat.
To review this chat session please click this windows.
Chat Online
Chat Online0
Support

Forum

A place for Dynadot and community experts alike to ask questions, share ideas, and more.
It's a joke !!!
2/22/2008 03:32
Yesterday, i maked a prepay order (72 dollards), payed by my friend in France. (im from Tunisia)
And tody i received this mail :

"To minimize fraud, sometimes we ask our customers to verify their identity. Please send us a copy of your photo ID (drivers license or passport).

1. Send by fax: +1-415-869-2893 (secure)
2. Send by email attachment: [email protected] (not secure)

If we do not receive this within 2 days, we reserve the right to cancel your domain name or web hosting."

And I don't have a passpart or driver liscense !

Im very disappointed !

Please find a solution or retun the money to my friend. Thanks


[This post has been edited by s_tunis_tn on Feb 22, 2008 3:52am.]
Reply Quote
2/22/2008 04:23
Where`s the joke ?  Sounds suspicious to me, "your friend in France paid the money" ?  Why didn`t you pay it yourself.  Why haven`t you got a passport or drivers license ?

Well done Dynadot !
Reply Quote
Posted By dax
2/22/2008 05:49
it is not a joke - it is to stop people using stolen credit cards

just ask your friend to send a copy of HIS passport, driving licence or french ID card - as long as the name matches the credit card used for payment I would think that dynadot would accept this as OK

(i do not work for dynadot so why email support and ask them?)
Reply Quote
2/22/2008 08:25
OK. my friends will send the photo

ps: easy... dax and s_newcastle_gb !


[This post has been edited by s_tunis_tn on Feb 22, 2008 8:26am.]


[This post has been edited by s_tunis_tn on Feb 22, 2008 8:30am.]
Reply Quote
Posted By mehdi
2/22/2008 12:12
He just cannot do it by herself because there are no international credit card in tunisia ;)

I am from tunisia and my bank account is in austria
Reply Quote
2/22/2008 13:59
OK. No problem now! thanks Dynadot.
Reply Quote