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A place for Dynadot and community experts alike to ask questions, share ideas, and more.
payment is processing
10/6/2012 19:18
I've made a purchase for a domain with Paypal(1916495)  2012/10/05.

How long does it take for this to get approved ?
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10/7/2012 18:00
This is not acceptable, it's been more than two days and the payment hasn't been approved nor did I get a respond from the support.
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10/8/2012 00:34
If the domain was from an expired auction than, after you made payment, the status will say "processing" for 3-4 days. This is normal, it doesn't mean your payment is processing, it just means the domain is processing.

If you purchased a new domain and it still says "processing" after you made payment then yes that's something Dynadot should assist you with. Normally payments for new domains are instant (unless it's the very first time you purchased a domain and then ID verification may be in order).


 [This post has been edited by b_c_heusden_be on Oct 8, 2012 12:34am.]
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10/8/2012 05:05
Dear b_c_heusden_be

Yes this is indeed the very first time I've bought a domain off Dynadot, How long does it usually take to verify the ID of a new customer?
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10/9/2012 05:22
??
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