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payment status problem
4/21/2012 23:37
Hello,

I've made payment for my domain name griyaproperti.com using paypal. But the status is problem.
Could you fix it?


Thanks.
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4/22/2012 13:24
Looks like you're trying to complete an order that was created 2010/04/19.   In 2010,  the cost of your order would have been $9.25.  It is now $9.99, that is why our system can not complete the order.  To renew the domain,  please create a  current renewal order.  We will refund the payment you have made on this one.
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4/23/2012 09:22
Hello,

I just made the payment as you said above. Transaction ID 79T784332D9727931

Please refund the previous payment.


Thanks.
Reply Quote
4/23/2012 12:29
Thank you.  A refund has been issued to your PayPal account.  

Please note, it usually takes 2-5 business days for the refund to actually post to your PayPal account, depending on how your account is funded.
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