I ordered a domain name and I was sent a phone verification link but when I did'nt receive any call.I tried calling the numbers in the email but no one answered please help cos this was what the email said
"Please note that the phone authorization may not work with automated phone directories or call screening services. If you cannot complete the phone authorization, please call us at 1-866-652-2039 (1-650-585-1961). If we do not receive a response within 2 days, we reserve the right to cancel your domain name or web hosting. "
Most of the issues with our automated phone verification stem from improper entry of country and area codes. Please be sure the phone number listed in your account can be called from the US.
If your phone number is correctly listed in your account and you still do not receive the call, please call us directly. We answer calls from 9am - 6pm Pacific time. If you receive pur voicemail, please leave a message (including your username) and we will call you back.
If you are unable to dial the US, you may also send in a copy of your government-issued photo ID to verify the order. If the order was funded via PayPal, please send the ID of the PayPal account-holder. Thanks.