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Hi

I prepaid $9.50 into my account to rebuy my domain because it was disabled. My current prepaid balance is $0.25 and my domain is still disabled.

The payment method was Moneybookers.

Any help please?


[This post has been edited by w_b_glasgow_gb on Oct 12, 2009 8:13am.]

As mentioned previously, you need to verify your identity first before your prepay can be credited to your account.  Thus, your domains cannot be enabled until this verification is complete.

You said you paid the rest via Paypal.  However, considering the previous payment reversals were Paypal payments, we need you to verify your identity before we can accept your payment as a valid payment.

If you are unwilling to verify your identity, please let us know.

Ok everything I owe has been fully payed for.

Prepaid $9.50 via Moneybookers.

Prepaid $5.50 via PayPal (Verified).

Could you please re-enable my domains now, Thanks.

Ok everything I owe has been fully payed for.

Prepaid $9.50 via Moneybookers.

Prepaid $5.50 via PayPal (Verified).

Could you please re-enable my domains now, Thanks.