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ForumPayment Issues

would like to close account but still have credit in my account

Posted By topforclicks

2/4/2011 03:58

I would like to close my account but still have credit in my account. What's the procedure to close my account and still recieve my credit?

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Posted By teamdynadot

2/7/2011 14:50

We do not pay out account credit, as per written in our Service Agreement, Part 1: General Provisions, Section 1, Fees and Payment. We have no plans to change our policy on refunds in the future.

We recommend using your account credit before closing your account. If you want to close your account, please email us from the email address linked to your Dynadot account requesting account closure.

Best Regards,
Dynadot Staff

[This post has been edited by dynadot_staff on Feb 7, 2011 2:52pm.]

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