Dynadot

Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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Tools

  • How do I add a map to my Website Builder?

    To add a Google map to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the website builder you want to use. Click on the "Website Builder" option, followed by the "Tools" option on the left-hand tool bar. Click on and drag the "Map" icon to the place you want it to appear on the page. To add your address, hover over the map and click on the "Settings" icon on the top-right. You will see a place to enter your address as well as adjust the height and zoom of the map. Click on "Save" button to save your changes and the map will be updated accordingly. You will need to hit the "Save" button at the top of the website builder to fully save your changes. To move your map, hover over the box and use the "Move" icon that appears in the top-right corner to drag it to a new location.To remove your map, hover over the box and use the "Trash" icon that appears in the top-right corner.Want to make other additions to your Website Builder? Learn how to add a contact form and a search box.

  • How do I add a search box to my Website Builder?

    To add a search box to your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the website builder you want to use. Click on the "Website Builder" option, followed by the "Tools" option on the left-hand tool bar. Click on and drag the "Search" icon to the place you want it to appear on the page. To move your text box, click out of it if your cursor is blinking, then hover over the box and use the "Move" icon that appears in the top-left corner of the text box to drag it to a new location. To remove the text box, click out of it if your cursor is blinking, then hover over the box and use the "Trash" icon that appears in the top-left corner. To save your changes, click on the "Save" button at the top left of the page. Want to make other additions to your Website Builder? Learn how to add a contact form and a map.

  • How do I add gallery of images to my Website Builder?

    Our Website Builder allows you to easily add a gallery of images. To add your gallery, please follow these instructions: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the website builder you want to use. Click on the "Website Builder" option, followed by the "Tools" option on the left-hand tool bar. Click and drag the "Gallery" icon to the section you want it to appear on the page. After you have placed it, the "Edit Gallery" box will pop up. Click on "From My Computer" to upload images from your computer, or click on "From My Library" to select images from your Website Builder's library. You can adjust the way your gallery looks on your website by clicking the "Design" link at the top right corner of the "Edit Gallery" box. In "Design," you can choose to have your images show in a slideshow, carousel, grid, or stacked. Each of these options also have their own settings that will show below as you select them. When you're done setting your gallery design and uploading your gallery images, click on the "Save" button. Your gallery will appear where you added it on the page. Click on the "Save" button at the top right of the page to save all your changes. You can also add a gallery of your Instagram images.

  • How do I link an image on your Website Builder?

    Linking an image on our Website Builder is easy! To link an image, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the Website Builder you want to use. Click on the "Website Builder" option, followed by the "Tools" option on the left-hand tool bar. Click and drag the "Image" icon to the section you want it to appear on the page. After you have placed it, the "Image Settings" box will pop up. Click on "Add Image". Click on "From My Computer" to upload an image from your computer, or click on "From My Library" to select an image from your Website Builder's library. Once you've added the image, click the "Settings" tab within the pop-up box. Here you can add your link, and it will also have a place for image alt text. Enter the full link and click "Save." For an existing image, click on the gear icon in the top right corner of the image, and the same pop up will appear. Click "Save" when you have added the full link. Then, click "Save" at the top right of the page to fully save your changes.

  • How do I view my store's statistics?

    To view the statistics for your Website Builder's store, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the website builder you want to use. Click on the "Statistics" option on the left-hand tool bar. In the top-right corner of the page you should see an option to toggle between "Website" and "Store", click the "Store" option. At the top of the page, you can find various statistics for your store's performance, such as the number of visits to your store, total order quantity, and your total revenue. In the center of this page, you'll find a graph showing your store's sale stats. You can use the two drop-down menus to view a particular year's statistics or change the currency. If you'd like to view your main website's statistics, click on the "Website" toggle in the top-right of the page above the "Total Visits" count. Please note that the store and statistics features are only available with our Website Builder Pro Plan.

  • How do I view my website's statistics?

    To view the statistics for your Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the website builder you want to use. Click on the "Statistics" option on the left-hand tool bar. Here you can find statistics for your website's visit count. At the top of the page, you should see a "Total Visits" count, and on the right side of the page you can find a breakdown of which pages receive the most visits on your website. In the center of this page, you'll find a graph showing how many visits your website has received in a set time frame. You can use the two drop-down menus to view a particular year or month, or set them both to 'none' to view an all-time graph. If you'd like to view your store's statistics, click on the "Store" toggle in the top-right of the page above the "Total Visits" count. Please note that the statistics feature is only available with our Website Builder Pro Plan.

  • What information can I find using my website builder's statistics tool?

    Our Website Builder's statistics tool can provide valuable insight into the performance of your website, along with your website's online store. With the statistics tool, you can view the number of total visits to your website, as well as the number of visits for each year, month, and day by specifying your desired dates. Additionally, the page stats allow you to quickly view the percentage of visits for each of your website's pages, allowing you to understand how your audience is engaging with your website. The statistics tool also makes it easy to monitor the performance of your online store, helping you to track its total revenue, order quantity, total store visits, top-performing products, and how many orders you currently have waiting for payment. Just like the main website's statistics we provide, you have the option to view your store's statistics for a particular date range or your sales stats for a particular currency. Please note that the statistics feature is only available with our Website Builder Pro Plan.

  • How do I create an appointment schedule using the Website Builder’s calendar?

    Our Website Builder calendar tool allows you to easily keep track of your appointments. With this tool, you can let your customers know when you are available, and they can book an appointment right away on your website. To add an appointment schedule to your calendar, please follow these instructions: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the Website Builder you want to use. Locate your calendar on the website. If you haven't added it yet, please go here to learn how to do it. There are two ways you can add appointments. The first one is by clicking the "Create" button in the top left corner of the calendar. The second one is by clicking on the date of choice on the calendar itself. The only difference between these two methods is that if you use the second one, the "Date & Time" field will be automatically filled out, based on the day you previously selected on the calendar. However, you are still free to edit this information afterwards. Regardless of which method you choose, a small window will pop up. In it, please select the "Appointment Schedule" tab. Fill out the needed information, such as title, description, duration of a single appointment as well as the date and time when you are available for appointments. For example, if you enable appointments for one day, in the period of 5:00 PM to 6:00 PM PST, and select the duration of the appointments to be half an hour, your customers will have two appointment periods to choose from. Here, you also have the option to add additional booking information that your customers need to fill out in order to make an appointment, in addition to the first name, last name and email address. You can make this information obligatory by checking the "Required" option. Click on the "Save" button at the top-right of the box to save the appointment schedule. To save your changes, click on the "Save" button at the top right of the page. Once the changes propagate, people who visit your website will be able to see the available and booked appointment periods on your calendar. Your customers will be able to book an appointment by following these steps: Access your website, and locate the calendar. Click on the date when the appointments are available. Select the appointment period that best agrees with them by clicking on it. Fill out the booking form, and click on the "Appointment" button. They will get a pop-up, letting them know that the booking was successful. In addition to that, a confirmation email will be sent to the email address they entered. You can also make events on the calendar. To learn how to do that, please go here.

  • How do I add a calendar to my Website Builder?

    This feature is only available for our PRO plan users. To add a calendar to the Website Builder, please follow these steps: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the Website Builder you want to use. Click on the "Website Builder" option, followed by the "Tools" option on the left-hand tool bar. Click and drag the "Calendar" icon to the section where you want it to appear on the page. After you have placed it, the "Create Calendar" box will pop up. Here, if you have already created calendars in the past, you will be able to select one of them. To create a brand new one, please click on "Create Calendar". Create the Calendar by entering the name, description, time zone and contact email address. Once you fill out all four fields, click on "Create Calendar". This will return you to the previous page, and there, select the calendar you just created from the list. If you wish to edit your calendar, please click on the "Design" tab. Here, you will be able to change things like background colour, font, size of the elements, etc. Click on the "Save" button at the top-right of the box to add the calendar to your website. To save your changes, click on the "Save" button at the top right of the page. Once your calendar appears on the Website Builder, you can edit it by following these steps: To change the design of your calendar, click out of it if your cursor is blinking, then hover over the box and use the "Settings" icon that appears in the top-left corner. That will open the "Create Calendar" box again. There, click on the "Design tab". To move your calendar, click out of it if your cursor is blinking, then hover over the box and use the "Move" icon that appears in the top-left corner of the text box to drag it to a new location. To remove the calendar, click out of it if your cursor is blinking, then hover over the box and use the "Trash" icon that appears in the top-left corner. You can use our calendar tool to quickly schedule events and appointments. Want to make other changes to your Website Builder? Learn how to add images, videos and more text.

  • How do I create events using the Website Builder’s calendar?

    Our Website Builder calendar tool allows you to easily keep track of your events. Furthermore, with this tool, you can keep your customers informed about the upcoming events that you are hosting. To add a new event to your calendar, please follow these instructions: Sign in to your Dynadot account. Select "My Websites" from the left-side menu bar. Click on the "Edit Site" button next to the Website Builder you want to use. Locate your calendar on the website. If you haven't added it yet, please go here to learn how to do it. There are two ways you can add events. The first one is by clicking the "Create" button in the top left corner of the calendar. The second one is by clicking on the date of choice on the calendar itself. The only difference between these two methods is that if you use the second one, the "Date & Time" field will be automatically filled out, based on the day you previously selected on the calendar. However, you are free to edit this information afterwards. Regardless of which method you choose, a small window will pop up. In it, please make sure you are in the "Event" tab. Fill out the needed information, such as title, date & time and description. Click on the "Save" button at the top-right of the box to save the event. To save your changes, click on the "Save" button at the top right of the page. Once the changes propagate, people who visit your website will be able to see this event on your calendar. You can also make appointments on the calendar. To learn how to do that, please go here.

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