Currency & Payment Options

• How do I pay in Mexican Pesos (MXN)?

  To pay in MXN, select "Pesos Mexicanos MXN (MX$)" from the drop-down menu located at the bottom left corner of the page (you will see other currency options there as well). This will change all of our pricing into Pesos.To complete your payment in Pesos, you can use credit card, PayPal, Ecash or Bank Transfer. After adding your item to the cart, select your preferred payment method. If you choose PayPal, upon hitting "Submit Order" on the payment page, you can either click on the "PayPal Checkout" or "PayPal CREDIT" button, or copy the link to PayPal to complete your payment. Please note that if you do not complete your payment, your order will remain in "Waiting for Payment" status and will not be able to complete.If you are planning to use Pesos as your preferred payment currency, especially for covering automatic payments with your account credit in Pesos, it is necessary to set MXN as your preferred currency in your Dynadot account.

• I paid by bank wire, why was the amount added to my account less than the amount I sent you?

  If a wire needs to pass through an intermediate bank to reach our account, sometimes that bank charges a fee to process the wire transfer. This is especially true in the case of international wire transfers."Every intermediate bank that handles a transaction can take a fee directly out of the wire payload (the assets being transferred) without the account holders knowledge or consent. There is no legislation or technical means to protect customers from this practice. If bank S is the sending bank (or brokerage), and bank R is the receiving bank (or brokerage), and bank I1, I2, and I3 are intermediary banks, the client may only have a contract with bank S and/or R, but banks I1, I2, and I3 can (and often do) take money from the wire without any direct arrangement with the client. Clients are sometimes taken by surprise when less money arrives at bank R. Contrast this with checks, the amount transferred is guaranteed in full, and fees (if there are any) can only be charged at endpoint banks."Wikipedia Reference

• How do I add another credit card to my Dynadot account?

  To add another credit card to your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar, and click "Credit/Debit Card" on the right. Click on the "Add Credit/Debit Card" button. Enter your credit card information in the provided form. Click on the "Save" button to save your card. You can also choose to edit an existing credit card or delete a credit card on this same page.Looking for another way to pay? Check out our list of payment options and currencies.

• What is the mailing address for mailing money orders?

  You can send your money order or cashier's check (US dollars only) to:Dynadot Inc 210 S Ellsworth Ave #345 San Mateo, CA 94401 USMake your money order or cashier's check payable to Dynadot Inc.NOTE: You must create an order in your Dynadot account before sending the cashier's check or money order. Please include the order ID number when you send it as well.See all our payment options.

• How do I edit an existing credit card?

  To edit an existing credit card in your Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar and click "Credit/Debit Card" on the right. Under the "Name" column, click the link associated with the credit card you want to edit. Edit your credit card information in the provided form. Click on the "Save" button to save your changes. You can also choose to add another credit card or delete a credit card on this same page. Please note that this change will not take effect for your open orders. If you have any, please use the "Edit Payment" button next to the order on the summary page to complete the payment manually. Looking for another way to pay? Check out our list of payment options and currencies.

• How do I pay with iDEAL?

  We're excited to announce we recently launched a new payment option, iDEAL, which is an online payment method that allows consumers to pay via their own bank. To submit your iDEAL order, please follow these steps: Sign in your Dynadot account. Ensure that your currency is set to EUR (Euros) Submit your order from our platform and select "iDEAL" as your payment method. On the next page, you will see a link that you can copy or just click on the "here" button above it, both will take you to iDEAL where you will need to log in to your bank account and send us the payment. NOTE: In most cases, the payment is credited instantly but it can sometimes take 1 business day for the order to be processed.See all our payment options.

• How do I pay in Real Brasileiro (BRL)?

  To pay in BRL, select "Real Brasileiro BRL (R$)" from the drop-down menu located at the bottom left corner of the page (you will see other currency options there as well). This will change all of our pricing into BRL.To complete your payment in BRL, you can use credit card, eCash or Bank Transfer. After adding your item to the cart, select your preferred payment method. Please note that if you do not complete your payment, your status will remain in "Waiting for Payment" and your order will not be able to complete.If you are planning to use BRL as your preferred payment currency, especially for covering automatic payments with your account credit in BRL, it is necessary to set BRL as your preferred currency in your Dynadot account.

• I have sufficient funds in my PayPal account, but why am I still unable to pay?

  We are not sure of the exact reason. Some users have reported that for some PayPal accounts, PayPal has set the spending limit of an account to $0.00 until the account is verified with a credit card or bank account. We recommend contacting PayPal for the exact reason why.Learn more about using PayPal at Dynadot

• How do I add my US bank account to my Dynadot account?

  To add your US bank account to my Dynadot account, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar and click "Bank Accounts". On the next screen, click on the "Add Bank Account" button. In the next window click "Continue", then "Maybe later". Choose your bank in the list or enter it in the search field. Verify you're not a robot. Depending on the bank you choose, you may be asked to click on the "Continue to login" or enter your internet banking credentials directly. Follow the instructions and choose the account you're like to add. Once the account is added, a window will popup saying "Sucess. Your account has been successfully linked to Dynadot". Click on the "Continue" button, you will be brought back to the page and your bank account will show up. You will be able to use your bank account to register new domains, set your domains to Auto-renew, and pay for marketplace orders. Learn how to pay using a checking account/direct debit.

• How do I pay using a checking account/direct debit?

  You can pay for Dynadot orders using your checking account/direct debit. Here's how: 1. Add Your Checking Account (via Plaid): Sign in to your Dynadot account. Go to Payments > Bank Accounts. Click Add Bank Account. Follow the on-screen instructions to securely link your bank account via Plaid. Select your bank, verify you're not a robot, and enter your online banking credentials. Once linked, you'll see a "Success" message and your bank account will appear on the Bank Accounts page. 2. Verify Your Checking Account: On the Bank Accounts page, find the checking account you want to verify and click on the Unverified status. Choose your preferred verification method (SMS or email) from the dropdown and click Send to Verify. 3. Link to Dwolla: If this is your first time using a checking account for payment, you must link to Dwolla first. Go to Payments > Dwolla Account. Choose either Personal Account or Business Account . Note: This choice is permanent. Click Create An Account under your chosen account type and follow the prompts to complete the Dwolla setup. 4. Pay During Checkout: Ensure the currency is set to "US Dollar USD($)". Add items to your cart and proceed to checkout. Select Checking Account as your payment method. If you haven't already added your bank account, click Add Bank Account and follow the Plaid linking process from Step 1. Otherwise, select your linked account from the list. Agree to Dwolla's Terms of Service and Privacy Policy (checkbox). Click Submit Order. NOTE: Checking account payments take 3-5 business days to process (excluding weekends and holidays). Once the payment is complete, your order will be processed automatically, and you will be notified via email. This payment type cannot be used for backorders or auction orders. We currently only support US-based checking accounts.