Dynadot

Dynadot Help

Need support for your Dynadot domains, websites, or one of our tools? Use our help article directory to find the resources you need or contact our support team to get further assistance.
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HelpPricing & PaymentCurrency & Payment Options

Currency & Payment Options

  • How do I verify my checking account/direct debit account?

    If the verification status for your checking account/direct debit account is "Unverified", we require you to complete the verification before we can accept payment from your checking account. You can verify your bank account information with one of the following options: Verify through email confirmation (default): Our system will send the verification link to the email address associated with your bank account. Verify through SMS confirmation: Our system will send the verification code to the mobile phone number associated with your bank account. Verify through document upload: You'll be asked to securely upload documents to verify your bank account. Please note this verification option requires manual review and may take longer to process. If you want to change the verification method, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar to access your Payment Center. Click on "Bank Accounts". Find the checking account you wish to verify and click on the "Unverified" status. Select your preferred verification method from the drop-down, then click on the "Send to Verify" button. Once you successfully verify, your verification status will change to "Verified" and you'll be able to pay with your checking account/direct debit! NOTE: We currently only support US-based checking accounts. The processing time for payment is typically 3-5 business days. This payment type cannot be used for backorders or auction orders.

  • How do I pay with iDEAL?

    We're excited to announce we recently launched a new payment option, iDEAL is an online payment method that allows consumers to pay via their own bank. To submit your iDEAL order, please follow these steps: Sign in your Dynadot account. Ensure that your currency is set to EUR (Euros) Submit your order from our platform and select "iDEAL" as your payment method. On the next page, you will see a link that you can copy or just click on the "here" button above it, both will take you to iDEAL where you will need to log in to your bank account and send us the payment. NOTE: In most cases, the payment is credited instantly but it can sometimes take 1 business day for the order to be processed.See all our payment options.

  • Do you accept Bitcoin?

    Yes! We support Bitcoin and other popular cryptocurrencies through our BitPay payment processor. Some examples are: Bitcoin (BTC: on-chain, off-chain with Coinbase, and Lightning) Bitcoin Cash (BCH) Ethereum (ETH) Wrapped Bitcoin (WBTC) Dogecoin (DOGE) Litecoin (LTC) Shiba Inu Coin (SHIB) Apecoin (APE) 5 USD-pegged stablecoins (GUSD, USDC, USDP, DAI, and BUSD) Euro Coin (EUROC) I A Euro-Backed Stablecoin Polygon (MATIC) Learn how topay with Crypto! NOTE: Crypto payments can take 1-3 days to process. Only USD (U.S. Dollar) payments are supported. There's a minimum order amount of $1.00 USD and a maximum amount of $100,000.00 USD. Refunds for crypto payments are only given in Dynadot credit, which can be used to pay for future orders. See our Refund Policy for more information on eligible Services. See all ourpayment options.

  • How do I unlink my PayPal account from my Dynadot account?

    If you no longer want your PayPal account linked to our platform, you can either remove it from within your Dynadot account or through your PayPal account. To unlink your PayPal account from within Dynadot, please follow these steps: Sign in to your Dynadot account. Select "Payments" in the left-side menu. Click on the "PayPal Account" option in the Payment Center. Find the PayPal account you wish to remove and click on the "Manage Use" button. Click on the "Delete" button. To cancel through your PayPal account, please follow these steps: Sign in to your PayPal account. Go to "Settings" and then "Payments". Select "Automatic Payments" and click on the "Cancel" button. NOTE: Your PayPal account must not be connected to any auto-renew settings before it can be disconnected.

  • How do I link my PayPal account to my Dynadot account?

    We offer two (2) options when paying with PayPal: PayPal One-time Payments: We'll redirect you to the PayPal site for secure login and payment, then send you back to our platform. This option is ideal for occasional transactions. PayPal Accounts: Link your PayPal account directly to our platform and eliminate the need to visit the PayPal site each time. This option is ideal for frequent transactions. Linking your PayPal account to our platform is easy. Please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu. Click on the "PayPal Account" option in the Payment Center. In the right-hand corner, select the currency you wish to use in the drop-down and then click on the "Add PayPal Account" button. You'll be redirected to the PayPal site to agree to link your PayPal account to our system. After you confirm, you'll be redirected back to our platform and we'll add the PayPal account to your Dynadot account. Once you successfully link your PayPal account, you can easily select your PayPal account as the payment option for any future orders without logging into your PayPal account. It's quite convenient! NOTES: We currently support USD, GBP, EUR, CAD, AUD, and MXN currencies for PayPal. Payments typically arrive instantly, but can sometimes take 1-5 business days.

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