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How do I add a backup auto-renew payment method for an individual domain?
Updated: 2024/04/24Viewed times: 5863
Setting up your auto-renew payment method for an individual domain is a great way to prevent your domain from expiring, but adding a backup payment method can provide even more comfort in ensuring you don't lose your domain name! If your domain is set to auto-renew and your default payment fails, we'll try processing your domain's auto-renewal with your backup payment method.
To set up a backup auto-renew payment method for an individual domain, please follow these steps:
Select "My Domains" and then "Manage Domains" in the drop-down.
Click on the domain you wish to edit.
In the "Renew Option" row, click the arrow icon.
Check the box next to "Add a backup payment method" and select your backup payment type.
Click "Save Settings" to save your changes.
NOTE:
Your backup payment method must use the same currency as your primary payment type.
At the moment, there are 4 payment types used for auto-renewals. You can choose account credit, credit card, checking account, or linked PayPal account (assuming you already added a credit card, checking account, or linked PayPal account).
You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders.
If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it.
The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.
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