Dynadot Help

Renewal

• How do I renew my domain?

  If you don't renew your domain, you risk losing it! To renew your domain, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to renew and click on the "Action" button. Choose "Renew" from the "Action" list. Click on the "Add to Cart" button. The item will be added to your shopping cart at the top right-hand corner of the page. Click on "View Cart". Click on the "Checkout" button to submit your order. You can also renew your domain for multiple years.If your domain has already expired, you may still be able to renew it during its grace renewal period. You can see how much time each domain extension offers for grace renewal on our TLD page. If your domain is past its renewal grace period, you may still be able to restore your domain; however, this will be at a higher cost than a regular renewal.Don't want to forget about your domain renewals? Learn how to set up auto-renew for your domains and our system will take care of the renewal for you! New to Dynadot？Use our domain suggestion tool to generate quality domain names that are available for registration. Check out our domain market to buy, sell, or bid on currently registered domains.

• My domain expired! Is there a Renewal Grace Period?

  Most likely, the answer is yes. A "Renewal Grace Period" is the time during which a domain owner can renew an expired domain. Most domain extensions offer a renewal grace period of up to 30 days. For example, this is the life-cycle of .COM, which has a 30-day renewal grace period: 2015/05/01 - Your domain is registered 2016/05/01 - Your domain expires 2016/05/01 - 2016/05/31 Renewal Grace Period (renewals are regular renewal price) 2016/05/31 - 2016/07/10 Redemption Period To see the renewal grace period of each of our domain extensions, visit our TLD page and look at the "Renew (Grace Period/days)" column.If you do not renew during the grace period, the domain will be deleted and would no longer be controlled by Dynadot. This is known as the "Redemption Period," which is typically 30 days. If you wish to re-claim the domain, the process will be more expensive and time-consuming, as Dynadot will be required to submit paperwork and payment to the central registry. Our restore prices are listed on our individual TLD pages under the "Domain Information" section. Please note that most of this money goes straight to the central registry. Domains in redemption can only be restored by the current registrant and only with the listed registrar.About 5 days after the redemption period ends, the domain is dropped from the central registry and becomes available to the general public. Domains are sold on a first come, first serve basis. High-value domains will go quickly.Two important exceptions: Some domain extensions do not offer renewal and/or redemption periods or offer them for different lengths of time. Please use the above links to check on your specific extension. Some expired domains will be sold at auction in the Expired Auctions in our Marketplace. If this is the case with your domain, there will be no redemption period; though you will still have your full renewal grace period to renew before the domain is lost entirely. If the expired auction is ongoing and the domain has any active bids, it will not be possible to restore the domain name, however, you do have the option to participate in the auction by placing a bid. The best way to preserve your domain name is to set up auto-renew or renew early. Auto-renew will automatically renew your domain (as long as your payment method goes through) and with early renewals, no time is lost. Using either method can save a lot of future headaches. Keeping your contact information up-to-date is also important as Dynadot will send all expiration notice emails to the address on file. You can also set up a separate renewal email.For more information regarding the full domain expiration process, click here.

• What is a domain renewal?

  A domain renewal extends your ownership of your domain name by another year or more. When you register a domain, the registration typically only lasts 1 year (though some domains offer registrations up to 10 years if you choose). This means that you have to renew the domain on a yearly basis if you want to remain the owner of that domain.Learn more about the domain life cycleSee our renewal prices What is a domain registration? What is a domain transfer?

• How do I renew my domain for more than one year?

  To renew your domain for more than one year, please follow these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" from the drop-down.. Check the box next to the domain name(s) you wish to renew and click on the "Action" button. Choose "Renew" from the "Action" list, then select the duration you want for your domain renewal(s) (up to 9 years for most domain extensions). Click on the "Add to Cart" button. The item will be added to your shopping cart at the top right-hand corner of the page. Click on your shopping cart to access the items in your cart. Click on the "Checkout" button to submit your order. Renewing your domain for more than one year is a great way to ensure that you don't lose your domain to expiration. Another great way to make sure you don't lose your domain (especially when there's a lot of time left until your next renewal) is by setting your domain to auto-renew.

• How do I turn off my auto-renew settings for my domains?

  When a domain is set to auto-renew, our system takes care of the renewal for you! This is a great way to ensure you don't lose your domains due to expiration. However, if you want to disable your auto-renew settings, you can do so by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you want to turn off. Select "Renew Options" from the "Action" drop-down menu. On the new page, set the drop-down menu to "manual renewal". Click on the "Save Settings" button to save your changes. Once you have turned off auto-renew from your domain(s), you will need to manually submit renewals. Starting 60 days out, we will send you renewal reminder emails to your account email and, if it's set, your renewal email. If you no longer want to keep your domain, you can also set it to "do not renew," which will turn off our renewal notices for that domain.

• What is domain auto-renew?

  Ensure you never lose a domain with Dynadot's domain auto-renew! Our auto-renew system will take care of your domain renewal for you. Basically, once you set your domain to auto-renew and select a payment method for your auto-renew domains, our system will automatically renew your domain days before its expiration date.If for some reason, our attempt to renew your domain is unsuccessful, you will receive an email for us letting you know. Then, our system will continue to attempt to renew your domain everyday until the domain is removed from your Dynadot account. This allows you to address the issue - usually a payment issue such as an expired credit card, not enough account credit or inactive checking account to cover the renewal - and then allow our system to still take care of the renewal for you. Once your domain auto-renewal has been completed, you will receive a confirmation email from us.NOTE: If your domain expires and our system was unable to successfully auto-renew it, you can also manually renew it yourself. Most domains have a renewal grace period that will allow you to complete the renewal for a certain amount of time after the domain's expiration date. Setting an expired domain to auto-renew will also initiate a renewal attempt. How do I edit an existing credit card?How do I add another credit card to my Dynadot account?

• How do I select the default payment method for auto-renewed domains?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected.To select a payment method for your auto-renewed domains, please follow these steps: Sign in to your Dynadot account. Select "Payments" from the left-side menu bar, and click "Domain Auto-Renew" on the right. Click the "Domain Auto Renew" link. Select "auto renew" from the top drop-down menu. Then click the blue "Save" button. There are 4 payment types that you can use for auto-renewals: account credit, credit card, checking account, or linked PayPal account. The default for all accounts is account credit. If you want to use credit card, you can either select an existing card or enter a new one by clicking "Add Credit/Debit card" in the drop-down under "select card" section*. If you want to use account credit and it's not already selected, you can select it from the drop-down.** If you want to use checking account, you can select saved checking account or add a new one. *** If you want to use your PayPal account, you must link it to our system.**** To apply your auto-renewal payment method changes to any existing auto-renewals, check the "Apply to all auto-renew domains, websites, and website builders" option. Then click the blue "Save" button to save all changes. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it.NOTES: *If you're using a credit card for your auto-renewals, you will need to make sure your credit card is up-to-date and you may want to take note of the expiration date. We support all currencies when you select credit card as auto renewal payment method (except CNY & IDR, credit card is not supported). **If you're using account credit for your auto-renewals, you need to make sure that you have enough credit to cover your auto-renewals. ***If you're using checking account for your auto-renewals, you need to make sure that your account is active and have enough deposit. ****If you're using your PayPal account, you must successfully link it to your Dynadot account and make sure it remains active. The payment method you choose for auto-renewals is not the same payment method used for expired domain auction auto-pay orders.

• How do I set my domains to "Do Not Renew"?

  Don't want to renew your domain? You can set your domain(s) to "Do Not Renew" in your account by following these steps: Sign in to your Dynadot account. Select "My Domains" from the left-side menu bar and click "Manage Domains" in the drop-down. Check the box next to the domain name(s) you do not want to renew and click on the "Action" button. Choose "Renew Options" from the "Action" list. Choose "do not renew" from the drop-down menu. Press the "Save Settings" button to save your changes. NOTE: This setting will stop our system from sending domain expiration reminders via email.Changed your mind? Learn how to renew your domain or restore it.

• I do not want to lose my domains. What is the best way to keep domains from expiring?

  Ensuring you do not lose your domains is important. Here are a couple of suggestions to help you keep your domains from expiring: Keep your email address up to date: This is where we will send those domain expiration notices as well as other important account information. Domain expiration notices are sent out starting 60 days before the expiration date. You can also set a renewal email, so you can receive notices at two emails to make sure you don't miss them! Use our domain auto-renewal service: Once you set up auto-renew for your domain, our system will automatically renew the domain for you days before the expiration date. Just make sure you have an up-to-date payment method selected. Register your domain for up to 10 years: Many of our top-level domains (TLDs) allow you to register your domain name for up to 10 years. You can take advantage of this to ensure that your domain will not expire any time soon. Just remember to renew at the end of 10 years (or well before)! Find out how many years you can register your domain.Domain already expired? Don't worry you may have a renewal grace period that will allow you to keep your domain.

• How do I select the auto-renew payment method for an individual domain?

  Setting up auto-renew for your domains can ensure you never lose a domain! When auto-renew is set up, our system will take care of the renewal for you 15 days before the domain's expiration date. However, for the auto-renewal to be successful, you must have an up-to-date payment method selected.To select a payment method for an individual domain, please follow these steps: Sign in to your Dynadot account. Click "My Domains", then "Manage Domains" from the left-side menu bar. Click on the domain you wish to edit. In the "Renew Option" row, click the arrow icon. Select "auto-renew"from the drop-down menu on the new page and choose your currency and payment method. Click "Save Settings" when you are finished. You can also set a payment method for a group of domains. NOTE: At the moment, there are 4 payment types used for auto-renewals. You can choose account credit, credit card, checking account, or your linked PayPal account (assuming you already added a credit card, checking account, or linked PayPal account). You will need to make sure your credit card is up-to-date or that you have enough account credit to cover future auto-renewal orders. If we cannot process your payment, then your domain will not be renewed and you will receive an email from us about it. The payment method you choose for auto-renewals is no longer the same payment method used for auto-paying expired domain auction orders.